Shipping policy, Cyleva
Where we ship We deliver to the United States, the United Kingdom, Canada, Australia and New Zealand.
Timings
- Dispatch: orders leave our warehouse within 24 to 48 hours of being confirmed.
- Delivery: 7 to 14 business days. Your order ships from our European facility, which is why it takes a little longer than a domestic parcel.
Shipping costs
- Free shipping on every order, to all five countries. There is no minimum.
- Your country may charge import duties or taxes on parcels arriving from Europe. Where they apply, they are payable by the recipient and are not included in the price.
Tracking your order A tracking number is emailed to you as soon as your order leaves the warehouse.
A problem with your delivery If your parcel is late or something has gone wrong, write to our customer service at help@cyleva.com within 14 days of the expected delivery date.